voiceaiwrapper

Learn how limits and retention periods work

Account Limits and Retention

Campaigns that sit unused for a long time are marked for cleanup and, after a 30-day grace period with email warnings and a postpone option, deleted. A campaign is only deleted after roughly 60 or more days of total silence, and a single touch at any point saves it. This guide explains exactly when a campaign is marked, how to rescue it, and what gets removed.

How Campaign Cleanup Works

VoiceAIWrapper applies fair usage limits to calling volume and lead storage on every plan. The limits exist to prevent abuse, keep the platform stable for every agency, and keep your clients' data safe. If your account exceeds a limit, we notify you. After three repeated breaches, we restrict the account until usage is adjusted or the plan is upgraded.

Fair Usage Policy: Calls, Lead Storage, and Abuse Prevention

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Roadmap

Changelog

Getting Started

VoiceAIWrapper lets your agency run voice AI clients under your own brand, at your own pricing, billed through your own Stripe. You connect API keys from a provider like Vapi, Retell, or ElevenLabs, put your logo and domain on everything, and your clients log into a portal that looks like your own software. This guide follows the full setup shown in the video, including the branding and billing steps most tutorials skip.

Product Demo - White-Label Your Brand and Bill Your Clients


This guide walks you through the VoiceAIWrapper account, from connecting your first provider to setting up client portals and billing. It follows the interactive product tour step by step, so you can click through the demo and read along here.

Navigating VoiceAIWrapper

One camera steps that explain how to connect your provider to your white label

Connecting Vapi, Retell, ElevenLabs Agents, Bolna, and Ultravox 

Your VoiceAIWrapper free trial runs on the Scale plan for 7 days. To change your plan or keep going after the trial, you add a card and manage your subscription from Settings. This guide explains how trial billing works and where to manage it. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Set Up Billing and Access Premium Features

VoiceAIWrapper pricing comes down to two separate bills: a flat monthly platform fee you pay us, and your voice minute costs, which go straight from you to your provider. We only charge the flat platform fee, and we never mark up your minutes. This guide, based on our founder's pricing overview, explains the model and who it is (and is not) for.

How VoiceAIWrapper Pricing Works

Steps by step instructions on how to set up your white label

Account Configuration

A Pod is one connected provider account inside VoiceAIWrapper. To use a provider's agents, phone numbers, and other assets in your white-label, you first connect it as a Pod. This guide walks through connecting and configuring a Pod, and how to add more Pods later. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Connect and Configure Voice AI Pods

The client portal is the branded space your clients log into: your subdomain, your logo, your language settings, and your own support widget. This guide walks through configuring the portal on your dashboard, then previewing it exactly as a client will see it. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Configure Your White-Label Client Portal

A client account is how you give one of your clients their own workspace, agents, and billing inside your white-label. This guide walks through creating a client, setting up their workspace with a Pod and agents, granting permissions, and assigning a Stripe billing plan so they are charged automatically. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Set Up Client Accounts and Workspaces

VoiceAIWrapper lets you bill your clients on your own terms: connect Stripe for automatic payments, or handle billing off-platform. This guide walks through choosing a billing method, connecting Stripe, configuring pricing and tax, building billing plans, and assigning a plan to a client. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Set Up and Manage Client Billing Plans


Learn how to create campaigns for inbounds calls/chat and outbound calls

Creating Campaigns

VoiceAIWrapper gives you three ways to add leads to a campaign: enter them manually, import a CSV file, or connect your own system through the API. This guide follows the interactive walkthrough step by step, so you can click through the demo and read along here.


Adding Leads for Outbound Calls

An outbound phone campaign dials your leads with your voice agent on a schedule you set. This guide walks through creating the campaign, setting its schedule and dial frequency, wiring up a post-call webhook, and then managing leads, calls, analytics, and client assignment. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.

Create and Manage Outbound Phone Campaigns

An inbound phone campaign receives calls on a phone number and handles them with your voice agent. This guide walks through creating the campaign, configuring its settings and forwarding webhook, and then tracking leads, call logs, chats, and analytics before assigning it to a client. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.