Creating Campaigns
Learn how to create campaigns for inbounds calls/chat and outbound calls
- Adding Leads for Outbound CallsVoiceAIWrapper gives you three ways to add leads to a campaign: enter them manually, import a CSV file, or connect your own system through the API. This guide follows the interactive walkthrough step by step, so you can click through the demo and read along here.
- Create and Manage Outbound Phone CampaignsAn outbound phone campaign dials your leads with your voice agent on a schedule you set. This guide walks through creating the campaign, setting its schedule and dial frequency, wiring up a post-call webhook, and then managing leads, calls, analytics, and client assignment. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.
- Create and Manage Inbound Phone & Chat Campaigns An inbound phone campaign receives calls on a phone number and handles them with your voice agent. This guide walks through creating the campaign, configuring its settings and forwarding webhook, and then tracking leads, call logs, chats, and analytics before assigning it to a client. It follows the interactive walkthrough step by step, so you can click through the demo and read along here.